Arima Onsen Taketoritei Maruyama

2 specific things to compliment: The shuttle service to and from restaurant of choice in town is very considerate for guest who do not choose dining in hotel. This together with the whatsapp servicing channel that they provide makes the dinner experiencevery easy Great concept with the onsen arrangement. Instead of one big public bath, 8 private onsens are available for guests to book in 45 mins sessions. It provides a much more pleasant and exclusive experience, definitely a selling point at this price point. We tried no. 2 and 4 and 6. Number 2 is the biggest outdoor one and highly recommended.

I would say that the staff was exceptional 20 out of 10. They went out of their way to be nice and helpful. We liked the private onsens, too - especially the indoor ones. We loved the juices and things served at the lobby area. Kaiseki dinner could have been better for the price but it was a good experience. We had informed the hotel that we were there to celebrate out mom and our son's birthday and they gave us (5people) a complimentary bottle of wine. That was a nice touch. We booked two identical rooms and they felt massive compared to the hotels we stayed in Tokyo and Kyoto. The rooms were clean. We did the futon style (sleeping on the floor) and our backs didn't hurt at all. The location was a walking distance (10mins) to the town of Arima which was charming. The cable car near by was unexpectedly great.

The staff were so welcoming and attentive to the guest needs. They even brought us some fresh fruit to welcome us to their establishment. The facilities were incredibly clean. The bed, bedding and pillows were comfortable. They offered you a shuttle to go anywhere in the onsen town you wanted until 9:00pm. They picked us up from Arima Onsen Station when we arrived. The traditional Japanese breakfast was delicious. We also enjoyed the kaiseki dinner as well. We had a silver spring in our room which we enjoyed multiple time per day and were able to book private outdoor hot springs available on the property. My finacé and I were both able to use the golden hot springs together comfortably. There were also other local things to do and they provided us with a map of the area. This was the most relaxing stay we’ve ever bad. The hot springs did wonders for our muscle and aches as well as our skin concerns. Our room was so modern and chic. They even allowed us to schedule our cleaning service when it was convenient for us. They provided us with kimonos to wear around the property or even in town if we wanted. No other property will be able to top this stay. We’ll be back when we return Japan.

The staff are exceptional. They made a lot of effort to introduce us to the hotel and its facilities. The private onsen was easy to book and the spaces were hygenic. The shuttle bus was a boon because we were able to get to the town and the ropeway easy enough. Loved the dinner and breakfasts too, again exceptional staff there to explain dishes to us.

we really enjoyed the warmest hospitality and was really amazed by how all staff went beyond our expectations even on tiny requests that we made. There are private baths available for booking, 45 mins per slot, this place is perfect for couples, honeymooners and those seeking privacy at a reasonable price. All indoor and outdoor private onsen are beautifully decorated, we particularly loved the golden hot spring! Dinner was amazing and the Chief Chef never fail to surprise us, we looked forward to our dinner every night. Each party has a designated private room for dinning and meals were served by the same member of staff, we enjoyed chatting with the friendly staff members :) We had a really wonderful time and we can’t wait to come back again!! Thank you once again for the warmest hospitality and for the unforgettable Japanese onsen experience ❤️