Arima Onsen Taketoritei Maruyama

2 specific things to compliment: The shuttle service to and from restaurant of choice in town is very considerate for guest who do not choose dining in hotel. This together with the whatsapp servicing channel that they provide makes the dinner experiencevery easy Great concept with the onsen arrangement. Instead of one big public bath, 8 private onsens are available for guests to book in 45 mins sessions. It provides a much more pleasant and exclusive experience, definitely a selling point at this price point. We tried no. 2 and 4 and 6. Number 2 is the biggest outdoor one and highly recommended.

The staff were so welcoming and attentive to the guest needs. They even brought us some fresh fruit to welcome us to their establishment. The facilities were incredibly clean. The bed, bedding and pillows were comfortable. They offered you a shuttle to go anywhere in the onsen town you wanted until 9:00pm. They picked us up from Arima Onsen Station when we arrived. The traditional Japanese breakfast was delicious. We also enjoyed the kaiseki dinner as well. We had a silver spring in our room which we enjoyed multiple time per day and were able to book private outdoor hot springs available on the property. My finacé and I were both able to use the golden hot springs together comfortably. There were also other local things to do and they provided us with a map of the area. This was the most relaxing stay we’ve ever bad. The hot springs did wonders for our muscle and aches as well as our skin concerns. Our room was so modern and chic. They even allowed us to schedule our cleaning service when it was convenient for us. They provided us with kimonos to wear around the property or even in town if we wanted. No other property will be able to top this stay. We’ll be back when we return Japan.

The staff are exceptional. They made a lot of effort to introduce us to the hotel and its facilities. The private onsen was easy to book and the spaces were hygenic. The shuttle bus was a boon because we were able to get to the town and the ropeway easy enough. Loved the dinner and breakfasts too, again exceptional staff there to explain dishes to us.

Everything about the property was idyllic, we stayed in the King room with Spa and it met every one of our expectations. The room was fantastic, spa bath and outdoor seating area overlooking the beautiful garden was serene. We opted for breakfast in the room and is was well proportioned and delicious. The ease of booking one of the many private onsens available meant that you can soak all your stress away and the Ginzen waters are sublime.

Our room was amazing, both the room and hotel are very clean. The room was quiet, our private onsen and garden were beautiful we enjoyed them a lot. There is a cattle in the room with tea and also a coffee maker. The staff was amazing, really friendly, very attentive and helped with all our questions. They reserved restaurants for us and brought us with a car to the restaurants. They also helped with arranging transport for our luggage to the next hotel. There was also a dedicated English speaking staff member. The location of the hotel is also great, it's higher up in Arima, which makes it nice quiet.